Care & Services
Our Approach
Heartfelt Residential Care not only provides our residents with exemplary care in a homelike setting, but also a genuine sense of belonging. We stand out because of the safe and healthy lifestyle enjoyed by those who live in our homes, as well as the attentive, responsive and trusted staff members that help make it possible.
We understand that selecting the right assisted living community can be a difficult choice for many reasons. Our residents are our number one priority – a commitment that has earned the trust of the families that live in our local communities. Residents maintain their autonomy while benefiting from security, peace of mind, meaningful relationships and an assisted ease of life. Our intimate capacities, responsive team members and comprehensive medical equipment ensure that residents receive an optimal level of attention and care, no matter their needs. At Heartfelt Residential Care, we know that a sense of belonging begins with feeling heard and understood.
The Distinction of Residential Care
The home serves a special purpose in any individual’s life. More than a place to lay one’s head, the home provides unmatched comfort. We’ve incorporated all the detailed touches that make us an extension of home rather than just a place to live. This approach allows us to create a place where our residents are happy to live, alleviating some of the fears that can accompany a transition to a larger non-residential assisted living community. We’re proud to offer an option that allows residents to enjoy the comforts of home as they move into a new chapter of their life.
In all our residential care programs, we focus on the needs of those who are the most vulnerable. Generally, these vulnerabilities are associated with a degree of medical fragility. As a result of our clinical focus, we bring a unique perspective and capability which includes:
- Nurse Ownership and Management
- 24-Hour Awake Staff
- Private Suites
- Barrier-Free Access
- Transfer and Ambulation
- Wound Prevention
- Rendering of Personal Care
- Diabetes Medication Management
- Physical Therapy
- Locations in Farmington, Novi, Canton and Plymouth, Michigan
Residential Care that Serves the Entire Person
Serving the entire person is more than a verbal concept tossed about in conversation. Small-scale assisted living services have evolved significantly, and larger communities, regulators, and clinicians have taken notice due to the sophisticated programs now available for residents. Examples of how these programs have evolved include the addition of Diabetes Management, Nutritional Education and Physical Rehabilitation, all of which occur right in the home and are billable to Medicare and private insurers.
When you add the involvement of a geriatric and physical medicine physician, you end up with a program that is truly committed to caregiver relief and that serves the entire person. This is what makes Heartfelt Residential Care different. While we understand our need to adhere to the popular principles of residential care (e.g., supervision of those who wander and assistance in managing personal care and incontinence) our goal is to use clinical components to reduce the likelihood of someone we serve ending up in a hospital emergency room or crisis center.
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